Privacy Policy

Introduction

Welcome to https://evolving-minds-counselling.thebestlocalpro.com (hereafter referred to as “Evolving Minds Counselling,” “we,” or “our”). We are committed to protecting the privacy and security of your personal information. This comprehensive Privacy Policy explains how we handle your data, ensuring transparency and compliance with global privacy regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) from the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), USA
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales Practice Act (UCPA)
Connecticut’s Connectict Consumer Data Protection Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including our website, applications, services, and products offered at https://evolving-minds-counselling.thebestlocalpro.com. However, please be aware that this policy does not extend to third-party platforms, apps, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy outlines the practices related to:

Using our applications and services as an authorized user.
Visiting websites linked to this Privacy Statement.
Receiving communications from us via newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect various categories of personal data, including:

Account Information: Details required to set up and maintain your account with us, such as username, email address, and password.
Payment Information: Data needed for processing transactions, including payment method details and billing addresses.
Financial Information: This may include bank account numbers or credit card information for secure financial transactions.
Purchase Information: Records of products or services purchased from us, including quantities and purchase dates.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, which can help us provide personalized services.
Location Data: Information about your physical location when you use our location-based services.
Feedback: Your responses to surveys or feedback forms that help us improve our services.
Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms for personalized content and marketing.
Product Information: Details about the products you show interest in or purchase on our site.

We obtain this data through direct user input, interactions with our services, and automated technologies used to enhance user experience. Additionally, third-party service providers may share personal data with us, but they are bound by their respective privacy agreements.

Cookies

Evolving Minds Counselling uses cookies to improve your browsing experience and analyze website performance. Cookies can be categorized as:

Strictly Necessary: Essential for navigating our site and providing services you’ve requested.
Preference: Remembering user preferences, such as language settings or content format.
Analytics: Collecting aggregated data about visits to our sites, which helps us understand how users interact with our platform.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period required by law. Once the retention period expires or when the purpose is no longer relevant, we securely delete or anonymize your personal data.

Security Measures

To protect your personal information, we implement robust security measures, including:

Encryption of data during transmission and storage.
Access controls to ensure that only authorized personnel can access sensitive data.
Regular security audits and updates to our security protocols.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you are a parent or guardian concerned about one of our services handling data of minors, please contact us using the information provided below.

Your Rights (Dependent on Location)

Your privacy rights vary depending on your geographical location:

Access: The right to request access to and receive a copy of your personal data held by us.
Rectification: The ability to correct inaccurate or incomplete personal data about you.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
Restriction: Limiting our processing of your personal data in specific situations.
Portability: Obtaining a copy of your personal data in a commonly used and machine-readable format, allowing you to transfer it to another controller.
Objection: Objecting to the processing of your personal data for direct marketing or other purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
Filing Appeals/Complaints: You have the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been infringed upon.

To exercise these rights or for any data-related inquiries, please contact our Data Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, including unsubscribe requests, data access, or complaints, please contact us:

Email: [email protected]
Postal Address: [Provide physical address]