Privacy Policy

Privacy Policy

Introduction

Welcome to https://evolving-minds-counselling.thebestlocalpro.com (referentially, “our website” or “we,” “us,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountability in Data Processing Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies across our entire online ecosystem, encompassing:

  1. Our official website at https://evolving-minds-counselling.thebestlocalpro.com.
  2. Any applications, software, or services offered through our platform.
  3. All interactions with our services, whether as an authorized user or visitor.
  4. Communications initiated by us, including emails, newsletters, phone calls, and text messages/SMS.

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our website. These entities have their own privacy policies governing data collection and usage, so we encourage you to review them before engaging with these external resources.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data when:

  1. You utilize our applications and services as an authorized user.
  2. You visit or interact with any of our websites linked to this policy.
  3. We communicate with you through various channels, such as email, calls, or text messages/SMS.

Personal Data Collection

We collect a wide range of personal data, including:

  1. Account Information: Details required to set up and maintain your user account, like usernames, passwords, and registration data.
  2. Payment Information: Transaction details used for processing payments, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Data related to your financial status or transactions, such as bank account information.
  4. Purchase Information: Records of products or services you’ve purchased from us, including order history and associated details.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Geographic coordinates captured when you interact with our services, which can help us provide personalized content or services.
  7. Feedback: Opinions, suggestions, reviews, or comments you share with us to enhance our offerings.
  8. Social Media Information: Data from social media platforms when you choose to log in or connect your accounts through these channels.
  9. Product Information: Details about products or services that interest you, including preferences and customization choices.

We collect this data through various means:

  • User input forms and profiles
  • Automated technologies like cookies, pixels, and server logs
  • Third parties who provide us with personal information, respecting their privacy policies

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser that serve different functions:

  1. Strictly Necessary: Essential for navigating our site, performing transactions, and providing services you’ve requested.
  2. Preference: Remembering your preferences, such as language settings or display options.
  3. Analytics: Collecting information about how you interact with our website to improve performance and functionality.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your cookie settings.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once these purposes are fulfilled, we securely delete or anonymize the data to ensure privacy. Our retention periods vary depending on the type of data and the context in which it was collected.

Security Measures

Implementing robust security measures is paramount to safeguarding your personal data. We employ:

  • Encryption: Securely transmitting and storing sensitive information, including encryption of data at rest and in transit.
  • Secure Third-Party Processing: Engaging reputable third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us immediately, and we will take prompt action to rectify it.

Your Rights

Depending on your jurisdiction, you may possess certain rights regarding your personal data, including:

  • Access: Requesting access to the personal data we hold about you.
  • Rectification: Asking us to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Demanding the deletion of your personal data in specific circumstances.
  • Restriction: Limiting the processing of your personal data for certain purposes.
  • Portability: Obtaining a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to or refusing certain uses of your personal data.
  • Non-Discrimination: Enforcing non-discrimination rights regarding the handling of your personal data.

To exercise any of these rights, please contact our dedicated privacy team through the channels provided in this policy.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your personal data.

Contact Information

For any questions, concerns, or requests related to privacy or data protection, please contact us:

We value your trust in our commitment to protecting your privacy and look forward to serving you securely and responsibly.